Free downloads should grow your list — not clutter it. That’s why we’ve updated how free product delivery works.

That's why, from now on, free files will only be sent to the buyer’s email address (so people can’t fake you out to get your content without giving you a real email).

Plus: for overall security, product email receipts aren't customizable — but here’s the good news: you can use the free download as a trigger to kick off a custom email campaign after the fact. That means you still get full creative control over what happens next, while we handle the heavy lifting behind the scenes.

• Free downloads are delivered by email ONLY, instead of with a link on the screen.
• Email receipts are no longer customizable, but you can send more information with a post-purchase automation.

The result? You build a high-quality list, stay out of spam folders, and create thoughtful automations — all without lifting a finger.

Would you join our Store Pro plan for customizable email receipts if we made this a paid feature? Head on over to our latest IG post and let us know if you’d want us to add this back under a subscription plan!

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